Telecommunications Tips: How to Order a Phone

The Telecom Department at UNLV has posted this site to inform you of their services and charges. We offer local and long distance calling far below market pricing, with voice mail, restricted calling and other features. When requesting telephone service please consider the following:

Making a connection hot (dial tone):

Each building is wired with the same basic wiring scheme, at least one voice and data jack in the room capable of connecting two voice and two data components. These jacks are wired to the IDF (Internal Distribution Frame), and are not normally connected to the phone system unless requested. Each instrument, analog, digital phone, modem, and or fax requires a connection to the main telephone switch.

Labor rates:

Our telecommunications technicians are subcontracted and the current labor rate to make the connections, install, move or change equipment is $70.00 per hour. The minimum charge is ¼ hr. and the max charge is 2 hrs. per phone. Most repairs are inclusive in the contract and are performed by our onsite technician at no charge.

Requesting service:

These services can be ordered with an IDR (Internal Department Requisition) sent to mail stop 1036 with an authorized signature associated with the account number used. For most cases program changes like CPND (calling party name display), features, voice mail, toll restrictions, and speed dial, are free but we do request an for the authorization of the changes.

Phone models:

fig 1. basic analog beige phone	fig 2. M3904 Nortel display digital phone

The Handsfree or speaker phone capability is standard with all M3904 models. Please specify on the IDR the type phone and the room number of the installation and if a new number is needed and the name to be display. We ask that a maximum of three extension numbers be programmed on the M3904 to allow for other needed features.

New wiring:

If you are requesting a phone or a network connection in the room and a voice/data jack is not visible in or near the location please contact ext. 50704 or 54432. Independent contractors or asked for quotes for the cost of the installation to provide with the best price. This process requires a Purchase Order before work starts, please consider the time for this process when scheduling. The minimum cost for a jack (voice and data) is $254.00 and depends on the building, and the length to the IDF.