UNLV Telecommunications

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Digital

The traditional digital telephone service installed most widely on campus and familiar to most campus customers.

Customers can request that digital extensions be restricted from placing outgoing long distance calls as well as restricted from receiving calls from off campus locations.

There are several models of Digital Meridian phones installed on campus. Many of the Digital Meridian phones are End of Life and are not supported for repair by Telecom, but are supported for service. Details about repair and replacement rates can be found in the Repair section of the Service Catalog.

  • Dial Tone is the basic Digital service and has a monthly rate of $8 per extension.
  • Creation and installation of new a circuit, is a flat fee of $65.
  • Move an extension, a customer can request to move an existing circuit from one serviceable location to another, for a flat fee of $65 for a physical move, or $32.50 for software moves.
  • Cancel Extension, a customer can request an extension be canceled and deleted for a flat fee of $16.25 per extension. This service service requires departmental authorization via email from a dean or director level position.
  • Change Caller ID Display Name or Location, a customer can request changes to caller ID display. See the service catalog for the charges applied.
  • Change Phone Feature/Programming, a customer can request changes to a number of programming features on a Digital phone such as, prevent or enable ringing on existing extensions, and add or remove long distance on existing extensions, enable call forwarding, enable call transfer, at a rate of $16.25 per change.
  • Add Extension to Phone, an existing extension can be added to multiline phones for a fee of $32.50, per extension, onto a maximum of 10 phones per request.
  • Upgrade an existing phone, a customer can request to have their current phone upgraded or replaced. The charge for this service is the cost of the phone. Telecom currently installs and supports the Digital Meridian M3904 at a cost of $165.
  • Display/Name, a customer can request to have the display/name of their phone changed for $16.25.

Requests for Digital service should be made with a request Here

Service expectation for Digital Service is 1-3 business days for installations, upgrades and moves. 1-2 business days for changes to caller ID or to cancel an extension. Installations and upgrades are handled on Tuesdays and Thursdays and moves are scheduled as needed.